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AI that actually works for CPG eCommerce

PlumLabs builds custom AI automations for CPG brands selling on Shopify, Amazon, and DTC. Live in weeks, not months.

Book a free discovery call → See how it works

What we build

Custom AI for the work drowning your ops team

Product content & catalog ops

AI that writes, optimizes, and syncs your product listings across Shopify, Amazon, and retail partners — at scale, on brand, without the spreadsheet hell.

Customer service & returns

An AI agent that handles inbound tickets, return requests, and order questions 24/7. Trained on your policies, your tone, your edge cases.

Ad spend & retail media

Automated campaign creation and bid optimization across Meta, Google, and Amazon Ads. Your ROAS improves while your team stops babysitting dashboards.

Inventory & replenishment signals

Automated alerts and reorder recommendations based on sell-through velocity, seasonality, and channel-level inventory — before you stock out or over-order.

What AI can do for you

Grow revenue. Protect margins.

Revenue

Grow your topline

Retail media campaigns created and optimized automatically across Amazon, Meta, and Google
Product descriptions and A+ content generated at scale: SEO-optimized, on brand
Subscription and replenishment flows that recover churning customers
Personalized post-purchase sequences that increase LTV
New marketplace listings spun up in hours, not weeks

Margin

Protect your margin

Customer service and returns handled 24/7 without adding headcount
Purchase orders, invoices, and vendor communications automated end-to-end
Inventory reporting and restock alerts generated without spreadsheet wrangling
Internal SOPs and product knowledge queryable by your team instantly
Channel performance summaries delivered weekly — no analyst required

How it works

From conversation to running in weeks

We learn your business

A 45-minute call where we listen more than we talk. We want to understand your workflows, your bottlenecks, and where your time is actually going. No pitch, no pressure.

We scope the right solution

You get a clear proposal: what we'll build, what it connects to, how long it takes, and what it costs.

We build and you preview

Our team builds your custom automation and walks you through it before it goes live. You see exactly what it does before a single employee or customer touches it.

It's live — and we stay close

We handle the deployment, train your team, and stick around post-deployment to make sure everything is running smoothly. As your business evolves, your AI evolves with it.

Who this is for

Built for CPG brands doing $1M–$50M without a dev team

You're selling on Shopify, Amazon, or both — and managing it all with a lean team
You know AI could help but you've tried tools that created more work than they saved
Your ops team is buried in repetitive tasks across too many platforms
You want something custom, not another SaaS login that half-solves one problem
You don't have engineers on staff to build and maintain integrations

About us

AI-native. Local. CPG-focused. Built to ship.

PlumLabs is a team of engineers and operators who build custom AI automations for CPG eCommerce brands. We work with a modern AI toolchain to build systems that are fast to deploy and reliable at scale. Every engagement ends with your team understanding what was built, why, and where to go next.

50+

Custom AI deployments for CPG and eCommerce brands

4–6 weeks

Average time from discovery call to a live, working automation

Toronto, ON

Headquartered in Canada, serving CPG brands across North America

Pricing

Simple, transparent pricing

Every project is custom-scoped. Pricing depends on complexity, integrations, and timeline. Book a call and we'll give you an honest ballpark fast.

Single build

Implementation

We scope, build, and deploy one custom AI automation for your brand. You own it.

Discovery call + workflow mapping
Custom automation built for your use case
Deployment and team walkthrough
30 days of post-launch support

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Recommended

Implementation + Care

Everything in Implementation, plus ongoing support as your business and your AI grows.

Everything in Implementation
Monthly optimization check-ins
Priority support as you scale
Roadmap for expanding AI further